Laura can set up automated emails to customers that your business *really* needs and you probably don’t even know it!!

Klaviyo Core flows setup

Before working with Laura, I had only set up very basic email flows and was unsure how to add to my email marketing. I felt that my flows were not doing justice to the products and my business and I was not using Klaviyo to its full potential, missing opportunities to connect with customers.

From the first call, I felt reassured that Laura was very knowledgeable about Klaviyo and had all the experience needed to set up my email flows.

Her proposal and our discussion of what she could do for me was really honest and realistic. She focussed on where she could add the most value and gave me different options and budgets, suggesting what would have the most impact, rather than just providing a quote.

Laura has saved me so much time (and headache) that it would have taken me to figure this all out on my own. I feel confident in the emails I’m sending both in the quality and the fact that they are automated, pulling through customers’ names and generating unique discount codes. I realised there is so much potential for emails and features of Klaviyo that I didn’t realise existed!

Now I don’t need to worry about my emails as my core flows are set up and I feel more confident that what I’m sending out is the best it can be.

Laura can set up automated emails to customers that your business *really* needs and you probably don’t even know it!!

– Natalie Ormond
Founder, Smallkind
It was great to be able to outsource a task to someone really capable.. leaving me time to focus on other areas of my business that needed my attention

Full Klaviyo account setup with flows

When I contacted Laura, I was wanting to build my newsletter audience to drive brand awareness and sales. I was using Mailchimp and wanted to switch to Klaviyo so I could maximise the automated features.

Because I didn’t have the time or expertise to do this, I wasn’t moving forward with this project and knew I was missing out on opportunities to engage with potential customers.

Laura came highly recommended. It was great to be able to outsource a task to someone really capable and know it would be completed well, leaving me time to focus on other areas of my business that needed my attention. I had full confidence that Laura had everything under control, and it was great to know that this task was off my plate.

I’m really pleased with the move to Klaviyo – I can see that newsletter signups are up and I’m confident that the flows will drive sales.

It was a pleasure working with Laura. She’s so knowledgeable, approachable and efficient. Everything was done perfectly – she guided me through the process and kept in touch throughout the project so I knew how we were progressing.

The hand-over was great too – I was provided with all the information and training I needed to take over the Klaviyo account Laura set up for me.

– Nicole T
Online Store Owner
I feel less stressed and am now able to
concentrate on things that I am passionate about

Laura has been an absolute master at streamlining all the day to day operations of my business. As a creative business owner, I was finding that running the business significantly ate into my design time and as the business grew it meant I had very little time for developing new products or working on illustrations and artwork.

Before I started working with Laura I found myself flitting from task to task, trying to fit in all the sales, admin and marketing, and before trade shows finalising new collections in a panic. It became extremely overwhelming especially as you are your worst critic.

I was initially apprehensive about outsourcing important tasks but Laura’s can do, no-nonsense attitude made me confident that everything she helped me with would be done accurately. As it turned out, I found that areas of the business which don’t come as naturally to me could be done so much more quickly! Laura has a real eagle eye and spots errors that I don’t. She also completes tasks far more quickly than me, not only saving me time but also freeing my brain to concentrate on the parts of the business that I really enjoy. I now feel less stressed and am now able to concentrate on things that I am passionate about.

I now use her as a sounding board for development ideas and she helps with setting up extra projects which wouldn’t usually be part of her weekly hours. I would wholeheartedly recommend Laura to help you to grow your business and streamline the day to day workings. She is fantastic with TradeGecko which is the stock management system I use (I would recommend that too) and has saved me so many headaches and so much time! She has automated a lot of the business runnings and has saved money by looking into more economical ways of doing things as well as finding time and money leaks.

Laura is the most conscientious person and I would absolutely trust her with anything. Her attention to detail and analytical way of looking at problems is invaluable. She is a huge asset and I would now truly be lost without her!

– Fay Shoesmith
Founder, Print Circus
Laura immediately understood my brand and customers …her knowledge was extensive and this was a very cost-effective strategy.

Full Klaviyo account setup with flows and Shopify migration

When I first met Laura, I had sold a few thousand units and discovered that there was a customer out there that wanted my product. I had spent the last three years building a fantastic brand at in-person events but needed to master the digital side to move my business online.

My young business was small but growing, the website was in desperate need of updating and I had a neglected database. I was working on the content and the business operations and did not have the multitasking expertise to exploit all the digital tools out there.

I was also reeling from a very expensive and horrendous experience dealing with a medium-size digital agency.

Not only had I wasted a lot of money but a lack of knowledge leaves you very vulnerable as a small business. It was frustrating knowing that I was unable to fulfil the business potential because of my skill gap and time restraints. I knew my business model worked well if I could achieve a certain turnaround.

When I met Laura she immediately understood my brand and customers and she quickly gained my trust. She took control and exploited existing data to maximum effect using an array of tools and software. Her knowledge was extensive and this was a very cost-effective strategy.

She moved my website over to Shopify, got everything set up and synced in Klaviyo, including all of my flows and also organised automated review gathering using Judge.me.

As a result, all repeat customers were encouraged and nurtured by the content we created to build on the list.

Now I have customers hitting the site – no matter how fleetingly – and I know they will be captured and will receive our emails so they can get to know us and will not be lost.

She shared her knowledge and there was no mysticism about how to get to results and she was willing to educate me along the way (unlike some agencies who liked it creates dark art out of what they do).

Anyone brought to the site by any means no matter how fleetingly could be captured and built upon, which made paid advertising much more effective.

I was astounded by Laura’s depth of knowledge and experience, her ability to learn fast and her ambition to grow her business.

All correspondence was so clear and concise and logical and orderly the way she speaks is plain and honest, she follows through with everything she says she’s going to do and when you are sweating and panicking, she creates order and reassurance.

Laura works in a very methodical way and I am all over the place. She manages to bridge the gap and keep things under control. What is quite masterful is the way that she rounds up what needs to be done logically, making it so easy to work with her.

Deadlines were met, emails were concise and communication and understanding were excellent. But on a deeper level, she took the initiative made suggestions had the vision and understood the business.

– Jackie Swainston, founder, The MoneyBox Tree